Privacy Policy

This Privacy Policy explains how Leaf Parcel Academy processes personal information when you use leafparcelsubject.click, including course access, account functions, and related communications. It is intended as a general privacy notice for users in South Africa and other visitors.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Information We Collect

We may process identifiers and contact details, account or course registration details, learning progress, device and browser information, usage logs, and communication records. Where needed for security or administration, we may also process technical data such as IP address, session data, and error reports.

The categories of information depend on how the site is used and which services are requested.

How We Collect Information

We collect information directly from users when they create an account, enrol in a course, submit a form, or contact us. We also receive information automatically from the device and browser used to access the site, including through cookies and similar technologies. In some cases, information may be generated from course participation and platform use.

Information may come from direct submissions, site activity, and limited technical collection tools.

Cookies We Use

Our site may use essential cookies to support navigation, authentication, and security; functional cookies to remember preferences; and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these functions.

We use only standard cookie categories needed for operation, security, and basic analytics.

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect login, course access, or other functions that rely on session or security features. We do not rely on cookie settings to override legal or security requirements that apply to essential processing.

Browser settings and site controls may limit non-essential cookies, but some features may not function fully without them.

Email contact

info@leafparcelsubject.click

Telephone

+27 71 863 2658

Postal address

53 Kerria Avenue, Protea Park, Atlantis, 7349

Privacy enquiries

info@leafparcelsubject.click

01 · Purpose

How We Use Information

We use personal information to provide and administer courses, manage accounts, communicate about enrolment or support matters, maintain site security, monitor performance, improve content and functionality, prevent fraud or misuse, and meet legal or recordkeeping requirements. We may also use limited information to analyse general usage patterns and to troubleshoot technical issues.

Processing is limited to operational needs, course delivery, and compliance obligations.

02 · Sharing

Service Providers

We may share personal information with hosting, security, analytics, communications, and administrative service providers that support the operation of the site and course services. These parties are expected to use the information only for the services they provide and to apply appropriate confidentiality and security measures. We do not authorise them to use the information for their own unrelated purposes.

Service providers receive only the information needed to perform their assigned functions.

03 · Legal basis

Legal Disclosure

We may disclose personal information when necessary to comply with legal duties, respond to lawful requests, protect our rights, investigate misuse, or support the safety and integrity of the site. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.

Disclosure may be required where law, court process, or public authority obligations apply.

User Rights

Your Privacy Rights

Subject to legal limits, you may ask to access, correct, update, or delete certain personal information, and you may object to or restrict some processing where those rights apply. If we rely on your consent for a specific activity, you may withdraw it for future processing. Some requests may be declined where retention or disclosure is required by law or necessary for security, administration, or recordkeeping.

Available rights may vary depending on the nature of the information and the applicable law.

Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We will assess each request in line with applicable law and respond within a reasonable period. If we cannot fully comply, we will explain the reason where permitted.

Requests are handled after reasonable verification of identity and scope.

Data Retention

How Long We Keep Information

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, security, or dispute-related need to keep it longer. When information is no longer required, we will delete it, anonymise it, or restrict it so it is no longer actively used, subject to applicable legal obligations.

We keep information only for as long as needed for the stated purpose or as required by law.

Policy Updates

Changes to This Notice

When we make material changes, we will post the revised notice on the site and update the effective date where applicable. Continued use of the site after an update means the revised notice applies to future processing, subject to any rights or obligations that already exist under law.

We review this notice from time to time and may update it to reflect legal, technical, or operational changes.